All four easy steps to order your food
Create an Account
  • You must create an Account to order on our website, we do not allow Guest Checkouts.
  • Use your Thai Mobile number as your username & select any password (8 digits minimum).
  • You will receive a 4 digit OTP to validate your mobile number.
  • You will need to enter 2 mandatory fields: First Name & 1 valid address in order to have a complete profile to start ordering.
Place an Order
  • Select your dishes before the specified order deadline & above the minimum order amount for each delivery time.
  • You can view selected items in 'Your Cart' & proceed to checkout to complete your order.
  • You can view/edit orders, food allergens & favourites under the ‘My Account’ tab
Select Payment Method
  • We accept payment via cash on delivery, internet banking & credit card.
  • Regular customers are recommended to sign up for store credits which provide bonus credits & entitle you to use our reusable box program.
  • If you have any promo codes or discounts these can be applied on the ‘Check Out’ page prior to payment
Enjoy your Pranaa Food Delivery
  • Food will be delivered to you within the allocated time slot and you will receive a notification upon delivery.
  • If you have any questions, you can visit our FAQ's page or Contact Us directly.
  • Our menu changes weekly so we hope you continue to enjoy our service regularly!!
Fresh Meals
  • We offer Lunch & Dinner deliveries from Sunday - Friday. You can select the dates at the top of the page.
  • There is no minimum order for the Fresh Meals, however if your order is below 200THB there will be 30THB delivery fee.
  • The order deadline for Lunch delivery is 12AM - Midnight.
  • The order deadline for Dinner deliveries is 2PM same day (1400).
  • You can order for 1 delivery or for multiple deliveries all within the same order prior to checkout. These will then be divided into sub orders in your checkout cart by delivery.
  • Fresh Meal orders can be cancelled prior to the delivery deadline. The address can also be changed before the order deadline. Both can be done under My Account > Orders.
  • Pranaa Credits are only valid for the fresh meals checkout cart & cannot be used on the Grocery checkout page.